MAP issues

0
Hi guys,

I am currently experiencing issues with the MAP for tracking visitors to my site. I have followed support and added instructions per the site and help forum but am finding issues:

Firstly, the module is not recording each visit to the site. Despite receiving over 200 unique visits per day, only 4 have recorded on the map

Secondly, do we have default settings for recording every visit to the site, including unique non registered members and also registered members?

Thanks
Responses (6)
  • Accepted Answer

    Friday, October 10 2014, 09:38 AM - #Permalink
    0
    Hello,

    remember that what is stored are not "visits to the site" but actually "page views" for particular items that you have set it to record.
    let me ask you this: which plugins for CS have you installed? or are you talking about the Affiliate Tracker referrals only?
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  • Accepted Answer

    Friday, October 10 2014, 10:40 AM - #Permalink
    0
    Hi,

    Yes I am fully aware it is actually page views, and I have installed the modules for map professional. I have added (following the guide for back office displayed stats) the k2 content stats plugin and asked to record the logins and visually show these by mapping.

    Despite over 25 logins (unique) only 4 records on the map are showing.

    Any ideas?

    Thanks
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  • Accepted Answer

    Friday, October 10 2014, 11:10 AM - #Permalink
    0
    I don't know, I would have to check it. can you provide joomla admin access so I can take a look? our email: support@ joomlathat.com
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  • Accepted Answer

    george_tgc
    george_tgc
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    Thursday, November 13 2014, 09:21 AM - #Permalink
    0
    I have the same problem. Some IP addresses are not shown on the map, but are recognized when I manually type them in IP locator in iPInfoDB. Attached is log from Content Statistics.
    Thanks
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  • Accepted Answer

    george_tgc
    george_tgc
    Offline
    Thursday, November 13 2014, 05:04 PM - #Permalink
    0
    you mean you need access to my website?
    • Germinal Camps
      more than a month ago
      or see something.. you said you attached something but you didn't.
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  • Accepted Answer

    george_tgc
    george_tgc
    Offline
    Thursday, November 13 2014, 05:15 PM - #Permalink
    0
    Oops - I was sure I attached log...
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