Zoo Download Archive Stats

Adam Lamb
Adam Lamb
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Hi, I recently purchased Content Statistics extended version and am trying to get it to show me who and when users have downloaded files from the Zoo Download Archive.
I think I have installed everything properly and I have added a module for Content Statistics (RANKING) which shows on my page but nothing comes up. I saw that I may have to add an entry in the extra filter box as per the documentation but I am not able to access my DB so cant find out what the correct Zoo item name is.

Thanks, Adam
Responses (2)
  • Accepted Answer

    Thursday, May 29 2014, 02:51 PM - #Permalink
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    Hello Adam,

    Maybe I can figure it out if I can access your site's backend. can you send me access to support@ joomlathat.com ?
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  • Accepted Answer

    Adam Lamb
    Adam Lamb
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    Monday, June 02 2014, 02:42 PM - #Permalink
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    Hi Germinal Camps, thanks for your reply.

    How about if I send you some screenshots of the configuration first and see whether we can resolve it this way?
    I think it may just be a case of adding the download archive Zoo item to the 'extra filter' box within the Content Statistics module I have added but as I said, I'm not sure what to put in there to record this information and don't have direct access to my SQL db.

    Also, we have 6 separate instances of the download archive on our site and would only like to show the stats for one of these. Again, just which users have accessed which items from the specified download archive and when.

    I came across this question in your archive and it seems a similar issue to the one I am having. - http://www.joomlathat.com/support/content-statistics/pre-buy-questions/downloads-in-zoo

    Thanks again, hopefully we can get this sorted soon.

    Adam
    • Germinal Camps
      more than a month ago
      sure thing, please send them to me!
    • Adam Lamb
      more than a month ago
      Thanks, I have just sent an email
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