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Hello,
I purchased your extension recently and I am working through the installation manual under "Creating your first graphic statistics module".
I have hit a snag in that when configuring the Content Statistics (EVOLUTION IN TIME) module.
I choose the Content provider (community (com_community) but the second (Content criteria) and third (Selector) options do not auto-populate to provide more options. They all remain on "Please select a Content Provider first)
As a result the module does not work.
I am using Joomla 3.2.3
I am happy to give you admin access to the test site I am working on (which is a mirror of the live site) for you to have a look. please advise how.
many thanks,
I purchased your extension recently and I am working through the installation manual under "Creating your first graphic statistics module".
I have hit a snag in that when configuring the Content Statistics (EVOLUTION IN TIME) module.
I choose the Content provider (community (com_community) but the second (Content criteria) and third (Selector) options do not auto-populate to provide more options. They all remain on "Please select a Content Provider first)
As a result the module does not work.
I am using Joomla 3.2.3
I am happy to give you admin access to the test site I am working on (which is a mirror of the live site) for you to have a look. please advise how.
many thanks,
Attachments:
Accepted Answer
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Hello!
yes, I received it.
The problem is really easy... I don't want to sound rude
but.. you did not enabled all the plugins! you enabled the extension plugins, yes, but NOT the main "System - Content Statistics" plugin. see point 7 on installation instructions: http://www.joomlathat.com/documentation/content-statistics/installation
I coud enable this myself of course, but I leaved it this way so you can see what I mean
that's all..! it's simply not enabled... (see attached)
yes, I received it.
The problem is really easy... I don't want to sound rude
but.. you did not enabled all the plugins! you enabled the extension plugins, yes, but NOT the main "System - Content Statistics" plugin. see point 7 on installation instructions: http://www.joomlathat.com/documentation/content-statistics/installationI coud enable this myself of course, but I leaved it this way so you can see what I mean
that's all..!
it's simply not enabled... (see attached) Attachments:
Responses (3)
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Accepted Answer
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Accepted Answer
0yes - all of them :-)Attachments:
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Germinal Campsmore than a month agothen yes, please email me admin access at support@ joomlathat.com -
IMarEST Administratormore than a month agoHI, did you get my email OK yesterday? If not I will resend. Cheers,
Ronnie
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Accepted Answer
0Not at all, you are not being rude, its part of the learning on my part. I read line 8 saying:
"Enable the extension plugins you installed (they are under the type "contentstats"). "
and that is what I did, but I did not pay enough attention to the graphic below which clearly shows the System plugin as being different. It's quite a relief in a way as I was thinking the site may be to blame, so that you for taking the time to have a look. Much appreciated. -
Germinal Campsmore than a month agomy pleasure! :)
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