Player doesn't work in chrome

greengeek
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I noticed that the player on the album pages does not show up when viewing the page with chrome without having flash installed. It appears that the player is not defaulting back correctly to html5 when adobe flash is not installed. You can see this by uninstalling or disabling flash in chrome, then visiting your page at http://www.joomlamusicsolutions.com/en/music-collection-demo/e/elton-john/empty-sky.html

It appears to be an issue with the code in MC and not with the player itself. If you go to the player's website at http://www.longtailvideo.com/players/ in chrome without flash, the video plays just fine.

Any suggestions on how to fix this?
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  • Accepted Answer

    greengeek
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    Saturday, November 12 2011, 05:14 AM - #Permalink
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    Germi, any suggestions?
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  • Accepted Answer

    Saturday, November 12 2011, 10:20 AM - #Permalink
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    hello!

    it will happen with any browser. since there were problems with the automatix switch between flash/html5 we just disabled it, so there's no "automatic" option. if you want it to be HTML5 on Chrome, you need to set it on the params...! I hope that a newer version of JWplayer solves that, but the one we use for latest plugin is JWPlayer 5.7 and it had that problem... :S

    sorry!
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    greengeek
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    Saturday, November 12 2011, 06:58 PM - #Permalink
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    Both 5.7 and 5.8 works for me on their website. As mentioned above, you can see it in action at www.longtailvideo.com/players/ Appears to be an issue with how MC uses the player. :(
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    greengeek
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    Wednesday, November 16 2011, 02:35 AM - #Permalink
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    Germi,

    Any idea how to resolve this issue? i would like to be able to have my website be the most cross platform capable.
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  • Accepted Answer

    Wednesday, November 16 2011, 11:50 AM - #Permalink
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    I'll try to build a new version using latest jwplayer and allowing the automatic switch flash/html5 but it will take me a while...!
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  • Accepted Answer

    greengeek
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    Saturday, November 26 2011, 12:40 PM - #Permalink
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    I looked into this some more to see why the MC jw player you have setup might not work in html5 mode without your custom html5 player. I noticed one problem may be that you are using xspf playlists. These type of playlists work in the jw player in flash mode, but not in the jw player in html5 mode. See:

    http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12537/xml-playlist-support

    I would highly recommend switching over to the rss media playlist (mrss) format for the highest compatibility with both flash and html5. This should also make it so you can use jw players default html5 fall back instead of a custom html5 player.

    Fore more information on rss media playlists, please see:

    http://video.search.yahoo.com/mrss

    I did some testing of the player using this format outside of MC, and it worked flawlessly in all major browsers in both html5 and flash modes.
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    greengeek
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    Wednesday, November 30 2011, 03:28 AM - #Permalink
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    Germi,

    Did you see this? Curious if this will fix your player not working in default html5 mode.
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  • Accepted Answer

    Wednesday, November 30 2011, 06:22 PM - #Permalink
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    hello!

    the PLAYLISTS were, indeed, the reason I made the custom HTML5 player instead of using the default HTML5 fall back option provided by JWplayer. it wouldn't read my playlists, and that was a MUST, so I choosed that option.

    now, it's good to know what MRSS supports also HTML5 (some months ago, the jwplayer version there was did NOT support playlists, of ANY kind)

    so, I will work on this. THIS WILL TAKE SOME TIME, but eventually we'll get the default fall back option for HTML5.

    actually I was waiting to see if JWPlayer improved over the new versions to include playlist features, which was the big thing missing on first versions that included html5.

    I will work on this, I promise, but it may take some time to get a real stable version that works well.
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