Subscribe via rss
Guest
or Ask a Question
Discussions
Add a reply View Replies (7)

The plugin page and other parts of the site just go blank after I installed your music plugin

Music Collection
Monday, January 20 2014, 09:04 PM
dustingold
dustingold
Offline
0
So all front end pages seem to be working except log in or log out. Back end pages like plugin and modules go to a white screen when i try to activate or deactivate them. Have you heard of this problem before?
Responses (7)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Monday, January 20 2014, 09:06 PM - #Permalink
    0
    No, not this particular issue, but for what you're describing it looks like maybe the com_plugins plugin for content statistics could be causing this.
    it's easy to solve in any case. could you provide me joomla backend access? the email is support@ joomlathat.com
    The reply is currently minimized Show

  • Accepted Answer

    dustingold
    dustingold
    Offline
    Monday, January 20 2014, 09:18 PM - #Permalink
    0
    I sent email
    The reply is currently minimized Show

  • Accepted Answer

    dustingold
    dustingold
    Offline
    Tuesday, January 21 2014, 03:50 AM - #Permalink
    0
    I did some trouble shooting and got my site back up and running, so please do not touch anything. I believe the issue was the EasySocial app. I really want the Music Component to work with EasySocial. Have you heard of any other issues?
    The reply is currently minimized Show

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Tuesday, January 21 2014, 10:02 AM - #Permalink
    0
    oh.. that's strange. you mean OUR EasySocial extension? or the easysocial component itself?
    The reply is currently minimized Show

  • Accepted Answer

    dustingold
    dustingold
    Offline
    Tuesday, January 21 2014, 03:54 PM - #Permalink
    0
    your EasySocial app easysocial_musiccollection_app_1.0.0
    The reply is currently minimized Show

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Tuesday, January 21 2014, 05:02 PM - #Permalink
    0
    well that's strange. I asume EasySocial is correctly installed on the site.. I also asume you have followed this: http://www.joomlathat.com/documentation/music-collection/how-to-install-easysocial-integration
    correct?
    The reply is currently minimized Show

  • Accepted Answer

    dustingold
    dustingold
    Offline
    Tuesday, January 21 2014, 07:18 PM - #Permalink
    0
    yes I did that
    The reply is currently minimized Show
Your Reply