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Nothing shows on component main page or Artist page

Music Collection
Wednesday, June 27 2018, 01:32 AM
cogswell
cogswell
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Joomla 3.8.10
rockettheme Gantry 5 template
i have messed with all bootstrap options and jquery on MC component
Main Component page shows nothing but search bar and occasional "loading" with nothing every showing up
when i link from menu to artist it just says "loading" under songs/albums
never loads
same for comment box "loading"
Please advise what needs to be done. I have followed all procedures in install.
Thanks

Accepted Answer

Germinal Camps
Germinal Camps
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Wednesday, June 27 2018, 01:12 PM - #Permalink
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can you send me a link to the website?
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  • Accepted Answer

    ExReed
    ExReed
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    Wednesday, July 10 2019, 12:54 PM - #Permalink
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    How was is fixed? I'm having same issue.

    Is there something that was placed wrong? I even tried creating a whole new site and fresh install of joomla and music collection. I followed all the instructions line by line and all I'm getting is the search letters and a LOADING sign.

    Can you share what was done in PM .. not the web info but the procedure to correct the issue?
    • Germinal Camps
      Germinal Camps
      more than a month ago
      Several things can cause this issue, what's weird is that you are getting is all the sudden and weren't getting it before...
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  • Accepted Answer

    cogswell
    cogswell
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    Thursday, June 28 2018, 02:50 PM - #Permalink
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    thanks for help with conflicting Plug-in outside Music Collection. all works fine now..
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  • Accepted Answer

    cogswell
    cogswell
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    Wednesday, June 27 2018, 04:42 PM - #Permalink
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    info sent on PM thanks
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  • Accepted Answer

    cogswell
    cogswell
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    Wednesday, June 27 2018, 12:37 PM - #Permalink
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    Hi,

    Yes including moving the system plugin to the last of the list.
    not sure why nothing shows.
    Still the same.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, June 27 2018, 10:03 AM - #Permalink
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    hi

    have you followed the installation instructions? check specially the system plugin configuration: https://www.joomlathat.com/documentation/music-collection/installation
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