jw player - iphone

mondo
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I understand that apple will always force the QT player.
I also understand that jw player has a HTML5 fallback.
In my case it doesn't work. The player shows up, music is buffering but never starting (old iphone). On iphone 5, latest OS, the first track is starting after a long time, but does not continue with the second.
JW Player 2.4.0 is installed. I only use the plugin, not the module.

Successfully tested on android. blackberry, no issues there.
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  • Accepted Answer

    Sunday, September 07 2014, 11:17 AM - #Permalink
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    can you post a link?
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    mondo
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    Sunday, September 07 2014, 11:20 AM - #Permalink
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    Sunday, September 07 2014, 11:35 AM - #Permalink
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    I tried it on my iPhone 5, it works fine.. it takes a few seconds to load but that has nothing to do with the jwplayer.. must be the connection..
    I can play songs, and move to the next, or previous, and it plays...
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    mondo
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    Sunday, September 07 2014, 11:40 AM - #Permalink
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    Thanks,
    you sure tried the playlist? Single albums work indeed.
    (Playlist is this orange thing where it says' play' at top right)
    Unfortunately i don't have any apple device around, so really depend on input from others. Ans all feedback is negative so far :(
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    Sunday, September 07 2014, 11:48 AM - #Permalink
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    I tried it, just now. the PLAY button does not appear on iPhone, but I manually entered the url ( http://improve.cctrax.com/default )

    again, I could play, and I could skip to following song. again, it takes a few seconds to load, but it loads, and it plays. I just listened to part of the first song and then skipped to second song, "Soleado Paseo", which starts with some people clapping hands.. all on my iphone 5...
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    mondo
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    Sunday, September 07 2014, 12:51 PM - #Permalink
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    Thanks for testing.
    I don't know, someone dropped by and I just tried on iphone 4. (Play button looks really bad, lol)
    I click on any arrow the list provides, i wait - nothing starts at all.
    Only when clicking on download button the QT starts playing, almost immediately.

    Any idea why it is not working for me?
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  • Accepted Answer

    Monday, September 08 2014, 10:31 AM - #Permalink
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    well, the direct download is the path to the file, so it will play anyway, but then for sure will not have "next and prev" options...
    however, I can't really say why the player takes longer. again, for me it works...
    have you tried maybe with an iPad?

    Maybe in jwplayer.com website they will know why it takes longer...
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    mondo
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    Monday, September 08 2014, 03:18 PM - #Permalink
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    Direct download is ok.
    Why it takes so long, not sure. All files are hosted on the same 3rd party server, each file has an absolute path. Perhaps of that?
    I had the chance to check your website playlist demo on iphone. All demos open straight in QT player and indeed play all tracks continuously. I expected that the QT wouldn't open at all but the JW comes in play instead.
    I also used a Nokia with IE browser, forgot to ask for the model specifics, and your playlist demo didn't work at all.

    I'm kind of unhappy with this player on mobile devices. On my Nexus4 works great, also works fine with Blackberry 10.
    • Germinal Camps
      more than a month ago
      I don't know if the absolute path could have anything to do with the "slowliness" of the play in that case. the player is exactly the same as we have installed on our demo... as you say, the files open right away. maybe the fact that the songs are stored externally in your case is having an effect on it, but that's out of MC control logically...
      do you want to try the PREVIOUS version of our jwplayer to see if it works better? (it doesn't use this version of jwplayer, but a previous one, and it handles it differently).
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    mondo
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    Monday, September 08 2014, 03:44 PM - #Permalink
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    yep, let me try this one. Link?
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    mondo
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    Tuesday, September 09 2014, 03:12 PM - #Permalink
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    Thanks, I tried this, makes no difference.
    What i want to achieve is that iphone never starts the QT player. Once the QT comes into play, you cannot browse the web while listening to a stream.
    Take Soundcloud as an example. Their player remains sticky, somehow they managed to play sound without touching the QT. I have seen other websites that get around this too. Very user friendly. Not talking about apps here.
    See, the whole concept of having a separate window for streaming seems dated to me. It's kind of ok on desktop, but on mobile?
    Another good example is mixcloud, the player is sticky but you still can get the tracklist.
    I'm actually quite happy the way JW works on android, it suits my needs. For now. But still, this popup isn't a solution.
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  • Accepted Answer

    Tuesday, September 09 2014, 03:26 PM - #Permalink
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    I totally agree with you, having iPhone always open the QT is a shame. For what I knew (until now) there was no way to avoid this.. it's just how iPhone handled streaming on web.
    but you're mentioning that other websites allow this without directly opening QT. So, I'll investigate, maybe there's a way.
    the shame is that jwplayer, which is the one we use, clearly opens the QT so it does not offer the option to "not do it". but I'll check around anyway.

    if you want to search on your own and you find something useful, be sure to share it with me, and I'll take a look.
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    Tuesday, September 09 2014, 03:41 PM - #Permalink
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    for what I could find in just a few minutes, that's not permitted by iPhone at the moment.
    soundcloud apparently uses a tricky iframe system that actually plays the songs on a different, hidden frame, it doesn't use the HTML5 tag audio or video.

    see this: http://support.jwplayer.com/customer/portal/articles/1403653-browser-device-reference

    you can read this:

    On iPhone only, video is only played in fullscreen mode. On iPad and Android, video can be played either windowed or in fullscreen.
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    mondo
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    Tuesday, September 09 2014, 03:47 PM - #Permalink
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    it looks like that others (soundcloud) do not address the QT, which is mainly used for video, but another dedicated music player that ships with iphone. I'm really not into apple, so cannot be of help here. But i try to gather info on how this is done.
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