wspartner
wspartner
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We've used your Content Statistics Component for our clients before and love it. We purchased the new version of it, attempted to install it, and keep getting an error message. We uninstalled the plugins and components, re-downloaded them from your site, just in case there was an issue with the download, and re-installed them again following our directions, of course, and we still keep getting the same error message.

The error message when we go to open the component after installation says:
An error has occurred.
0 Non-static method ContentstatsHelper::versioniBox() cannot be called statically. I also received a message when installing two of the modules/plugins that says 0 Undefined constant "JPATH_", but unfortunately, I didn't catch which module it was.
Responses (2)
  • Accepted Answer

    Thursday, June 30 2022, 06:25 AM - #Permalink
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    Hello,

    Are you using this on Joomla 3? which version?
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  • Accepted Answer

    wspartner
    wspartner
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    Thursday, June 30 2022, 11:36 AM - #Permalink
    0
    Hello,

    Yes, it's Joomla 3.10.4

    Thank you,
    Wendy
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