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Cookie expiry Issue

Affiliate Tracker
Wednesday, May 02 2018, 12:18 PM
technical@azeeda.com
technical@azeeda.com
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I've been testing the AT for a while now, and I've got a problem.
I've tested reducing the cookie lifetime to 1 day to confirm that conversions are not attributed to an affiliate after cookie expiry, but whatever I try it still seems to attribute the conversion.
I've set the cookie lifetime in the System - Affiliate Tracker plugin, and according to my browser, the atid cookie expiry date is Expires: 02 May 2018, 11:56:22.
I've tested when the cookie should be expired, and I waited over an hour to test again in case there was a BST / UTC discrepancy but I'm still getting conversions.
Am I doing something wrong?
Responses (3)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, May 08 2018, 10:14 AM - #Permalink
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    we talked about this many times.. :)

    remember that once the user is linked on the LOGS table, it will attribute the user. it doesn't depend on cookie lifetime.
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  • Accepted Answer

    technical@azeeda.com
    technical@azeeda.com
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    Tuesday, May 08 2018, 11:26 AM - #Permalink
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    So when does the affiliate link expire? At what point do transactions placed by the customer stop paying a referral fee to the affiliate? We don't keep paying the same affiliate in perpetuity because they once brought us a customer who has returned since.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, May 08 2018, 03:04 PM - #Permalink
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    I don't understand.. we discussed this over and over again...

    if the user is linked to an affiliate in the LOGS, then NEVER, it NEVER stops paying a referral to the affiliate.
    the LOGS prevail over everything.

    the cookie lifetime is intended for when a user comes to the website (unregistered), and he does NOT buy. But then he may come again later (for example, within a week), without using an affiliate link.

    in this scenario, if the cookie is still active, and the user finally buys something, the affiliate will be credited (as it should)

    as we have spoken many times before, if you don't want to pay an affiliate after he made a purchase, you have to CLEAR THE LOGS.

    the LOGS prevail over everything.
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