Account on hold

Faiz
Faiz
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Hello, nobody answer to email. Money was taken from my account but I can not download any files and my account is on hold. Why?
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  • Accepted Answer

    Saturday, July 26 2014, 08:35 PM - #Permalink
    0
    Hello,

    yes we answer to email.where did you send an email?

    we sent you an email about this 8 days ago, just one minute after you subscribed. you didn't answer the email.
    This is the email we sent you:

    Hello,

    Thanks for subscribing with us today.

    Our system has notified us that there is a small issue with your subscription with us, aparently the country was not inputted correctly in the check-out process, and as a result the EU VAT was not applied to your invoice (and it should have been).

    The country was marked as "Afghanistan" when the purchase was actually made from a Sweden account.

    Please, proceed to complete your subscription by paying the remaining VAT, here: http://www.joomlathat.com/index.php?option=com_invoices&view=invoice&id=22151

    Many thanks!
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