Not playing mp3 files

goalive
goalive
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i have added albums and songs, but wen i click on play button , its not playing the mp3 songs.

url: http://www.goalive.in/music/v/3-varun-carvalho/2-i-gotta-go-home

If i click on the song name, it opens the song page and it player works and plays the mp3. so the problem is only on the album page.

if i inspect the album page in the debugger, i can see it is loading some video player control instead of jw audio player.
Responses (17)
  • Accepted Answer

    goalive
    goalive
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    Wednesday, May 20 2015, 07:55 AM - #Permalink
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    can anyone help me ??
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  • Accepted Answer

    Wednesday, May 20 2015, 10:10 AM - #Permalink
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    hello

    this is quite strange. which version of the jwplayer plugin are you using?
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  • Accepted Answer

    goalive
    goalive
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    Wednesday, May 20 2015, 01:57 PM - #Permalink
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    jw player version is 2.4.5

    i have installed MC just few days back, so i believe i have all the latest files.

    i have enabled debuger in my firefox browser, so wen the album page is loading i can see its throwing out this js error: ReferenceError: jw_playlist_1432125709 is not defined

    i see in the html code this is what its putting:

    <video id="album_player_1432125709">Loading player...</video>
    <script defer="defer" type="text/javascript">
    var album_player = null;
    jwplayer('album_player_1432125709').setup({
    playlist: jw_playlist_1432125709,
    height: 30,
    width: '100%',
    autostart: false,
    repeat: 'list',
    listbar: {position: 'none', size: '' },
    events:{
    onReady: function(event) { album_player = jwplayer('album_player_1432125709'); },
    onPlaylistItem: function(event) { itemListener(event); },
    onPlay: function(event) { first_play(); },
    onPause: function(event) { pause_playlist(event); }
    }
    });
    </script>
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  • Accepted Answer

    goalive
    goalive
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    Wednesday, May 20 2015, 05:10 PM - #Permalink
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    waiting for your reply
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  • Accepted Answer

    Wednesday, May 20 2015, 08:50 PM - #Permalink
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    this is quite weird.

    can you send me FTP access to the site so I can check on the code?

    at support@ joomlathat.com
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  • Accepted Answer

    goalive
    goalive
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    Thursday, May 21 2015, 02:46 AM - #Permalink
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    i have emailed you the ftp details, pls check and do the needful
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  • Accepted Answer

    Thursday, May 21 2015, 10:05 AM - #Permalink
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    hello,

    do you have cache active on your website?

    I think the problem could be with cache. in any case I made a modification on the plugin to avoid the cache, but again, the problem seems that could come from an uncleared cache.

    check now, you'll see the player.
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  • Accepted Answer

    goalive
    goalive
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    Thursday, May 21 2015, 11:25 AM - #Permalink
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    great, i can see the player now.

    There is another small issue i noticed, two songs have got mp3, but wen i click the next song button, its not highlighting the next song , but its playin the next mp3 file. can u check that pls
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  • Accepted Answer

    Thursday, May 21 2015, 12:10 PM - #Permalink
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    please check now. refresh.
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  • Accepted Answer

    goalive
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    Thursday, May 21 2015, 12:41 PM - #Permalink
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    Song highlighting is working fine now.

    now only the add to playlist issue, pls.
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  • Accepted Answer

    Thursday, May 21 2015, 12:48 PM - #Permalink
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    this problem is simply because you haven't installed the mandatory System plugin for music collection, as indicated in the installation instructions.
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  • Accepted Answer

    goalive
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    Thursday, May 21 2015, 12:53 PM - #Permalink
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    you mean plg_muscol_1.1.1_3.0.zip ????
    • goalive
      more than a month ago
      this one is already installed and enabled.
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  • Accepted Answer

    Thursday, May 21 2015, 12:56 PM - #Permalink
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    it's not being loaded. maybe it's a cache issue?
    • goalive
      more than a month ago
      i have cleared the cache several times and check, but still no luck
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  • Accepted Answer

    Thursday, May 21 2015, 01:04 PM - #Permalink
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    please send me access at support@ joomlathat.com
    • goalive
      more than a month ago
      FTP access ?
    • Germinal Camps
      more than a month ago
      and joomla please.
    • goalive
      more than a month ago
      ftp access u already have details, joomla logins i have sent you now by email.
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  • Accepted Answer

    goalive
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    Thursday, May 21 2015, 03:43 PM - #Permalink
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    any update?
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  • Accepted Answer

    Monday, May 25 2015, 10:12 AM - #Permalink
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    ok the problem is quite weird, it seems like your template is blocking or overriding the function "addScriptDeclaration" and that's causing the issue.
    do you know anything about that? is it possible to try the page with another template, just to test?
    • goalive
      more than a month ago
      am not sure about that, i have bought that template.
    • goalive
      more than a month ago
      can we create a menu item to use another template for it and test it on that ?
    • goalive
      more than a month ago
      music section is now using prostar template
    • goalive
      more than a month ago
      can u check now if its loading the addScriptDeclaration ?
    • Germinal Camps
      more than a month ago
      yes! I just tested it and now it works OK. so it is definitely an issue with that template. (try to enable the module on that page and you'll see how it works). at this point, the easiest thing would be to ask the template creators about this. they will know what's the issue.
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  • Accepted Answer

    Monday, May 25 2015, 12:24 PM - #Permalink
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    ask them if their template is "blocking" the $document->addScriptDeclaration function, or if maybe their template is just not rendering joomla's HEAD elements normally.
    • goalive
      more than a month ago
      or can we add some code to the template file which will enable $document->addScriptDeclaration function , if u can let me know the code, i can add it to the template file
    • Germinal Camps
      more than a month ago
      no, I don't know that precisely, because I don't know what they have blocked..
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