Several bugs

0
We have several bugs in our web site:

Music Collection does not display a image if the artist decides not to upload one, this global in the music collection component.

The player loads but does not play the music uploaded by the user, you can click play and the player attempts but it does not play any sound.

The player is over lapping the Alphabet bar, so some CSS issues.

The player is frozen I guess is a good keyword, it gives me no error in my console and/or when I debug. If I increase the error reporting I am giving a fatal erro, after research I seen the suggested error output is simple. That is what we have set. Could I have a developer look into this issue?

Happy Holidays and I can pm or email all access credentials.
Responses (15)
  • Accepted Answer

    Saturday, December 27 2014, 10:40 PM - #Permalink
    0
    hello

    1. well this is normal.. if no image is available, there's nothing to show..
    2. can you send a link so we can see?
    The reply is currently minimized Show
  • Accepted Answer

    Sunday, December 28 2014, 01:32 AM - #Permalink
    0
    I can provide you access via pm?
    The reply is currently minimized Show
  • Accepted Answer

    Sunday, December 28 2014, 08:11 PM - #Permalink
    0
    Sent and CC to my personal email.
    The reply is currently minimized Show
  • Accepted Answer

    Monday, December 29 2014, 01:14 PM - #Permalink
    0
    I'm at your website and.. I can't see Music Collection installed! where is it?
    The reply is currently minimized Show
  • Accepted Answer

    Monday, December 29 2014, 06:59 PM - #Permalink
    0
    Click on music link ... That appears on each page, not hard to miss. Here is a link. We don't have time to be wasted, our site is not working right so I would appreciate if our support ticket was treated urgent.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, December 30 2014, 04:56 PM - #Permalink
    0
    ok the error I can see is pretty obvious and easy.. you have all your songs pointing to /localhost (but your website is obviously not on localhost)

    so, I resetted that setting on music collection's options to blank (it was set to "localhost"), and I cleared the cache.. and voilà, music plays.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, December 30 2014, 08:46 PM - #Permalink
    0
    Ok now, can you set it to read a default stock photo for no upload, we don't care if its gray or not, we just want to the image their so that the formatting looks on point.

    Could you also fix the player from over lapping on the alphabet bar?

    That is all that is left. Please get this done before The New Years, we wanna party our asses off with the site up an running.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, December 30 2014, 08:48 PM - #Permalink
    0
    1.) Image for track, artist shows up as missing image file -------- Fix this to display a simple gray picture.

    2.) Style some pages to look correctly --------- Some pages have the player over lapping the alphabet bar, can you drag this down?

    3.) Can you upload your music?!
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, December 30 2014, 09:19 PM - #Permalink
    0
    Here is compressed folder of screenshots taken of what is not working, you can obviously see what we want fixed. Their is one field value I want removed and I filed it up with "Taken Out". It is not needed in this instance of a web site. Any standard default photo will do. Also, please make everything tidy, as you can see in the photo they are not so tidy as write this.

    Thank you for such a great component and we would value your feed back and support.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, December 30 2014, 09:23 PM - #Permalink
    0
    Here is some direct links to the problem.
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, December 31 2014, 10:18 PM - #Permalink
    0
    Okay, your unable to upload a single track. We need to be able to upload a single track that is not associated with a album. Also, the user should only be able to have one artist profile not be able to change their username, only to protect infringements and fake profiles.

    We need some sort of default photo for ALL images to be setup, so if the user as ourselves upload tracks or albums to the web site without photos, a standard music collection photo can show, however the photo should not display music collection but just a regular photo. This component has been white labeled for trade secret reasons.

    We deleted all the tracks. You have the screen shot, the links are invalid. One track and album will be post with photos and one without photos.
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, January 01 2015, 05:57 PM - #Permalink
    0
    hello,

    - in Music Collection, songs are always inside albums. Even if they are "singles", they will be included in an album.. it's how it works!
    - to have a default picture for artist you can do a small modification on the MySQL database. are you familiar with it? (what you would need to do is simply set up a "default" value for the image field, which is the one that will be used if none provided)
    - I can see the player overlapping. you sould disable the option to "show playlist" in the plugin's parameters. can you try that?

    I didn't quite understand your last message about photos and this... "This component has been white labeled for trade secret reasons.". what you mean?
    The reply is currently minimized Show
  • Accepted Answer

    Friday, January 02 2015, 05:39 AM - #Permalink
    0
    Yes where in mysql database can make the alterations?

    Can we make a page that can just display Single Releases?

    Ignore the images and links, their no longer valid.
    The reply is currently minimized Show
  • Accepted Answer

    Friday, January 02 2015, 05:46 AM - #Permalink
    0
    Can you email me a IP address so you can edit these changes in phpmyadmin? I fixed the player but now their is a gray box..... Can you kinda tidy it up for us?
    • Germinal Camps
      more than a month ago
      yes.. but you need my IP? (it's a changing IP...) can't you just send me the phpMyAdmin (or FTP) access to our email support@ joomlathat.com ? thanks!
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, January 06 2015, 12:05 AM - #Permalink
    0
    I can send you access, but your I.P address must be added to the AC (Access Control) of our server. However, I can allow you to do a desktop remote login?
    • Germinal Camps
      more than a month ago
      write to me at support@ joomlathat.com and I'll give you my current IP...
    The reply is currently minimized Show
Your Reply