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MC Creating multiple zip files for each album. Issue

Music Collection
Friday, April 21 2017, 06:28 PM
trini_tech
trini_tech
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Every week i'm reaching my storage limit as MC is creating multiple zip files for each album. How do i stop this?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, April 24 2017, 10:32 AM - #Permalink
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    these ZIP files are supposed to be erased automatically by the system.. maybe there are some permission issues and the files are not being deleted?
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  • Accepted Answer

    trini_tech
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    Sunday, May 07 2017, 06:00 PM - #Permalink
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    I guess? How do i rectify this, is there a support doc for setting permission issues with Music Collection?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, May 08 2017, 09:33 AM - #Permalink
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    The issues are normally set through your cpanel or FTP system... can you check what are the folder permissions?
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  • Accepted Answer

    trini_tech
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    Tuesday, May 16 2017, 03:09 AM - #Permalink
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    its 755 for that specific folder. its in the root directory
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, May 17 2017, 08:49 AM - #Permalink
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    can you send me FTP access so I can check?
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  • Accepted Answer

    trini_tech
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    Wednesday, May 17 2017, 07:22 PM - #Permalink
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    Sent via PM
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