Rein
Rein
Offline
0
After updating to version 2.1 my joomla backend stopped working and i'm getting the error message.
My taxes weren't displayed anymore so i had to manualy add them to the invoices. I then tried to change some tax settings. But not i can't do anything anymore unless i rename the component folder.

An error has occurred.

0 Table taxinvoice not supported. File not found.

I want to buy this plugin but when testing i'm getting in to much problems. Hope you can help.
Responses (7)
  • Accepted Answer

    Thursday, September 01 2016, 09:09 AM - #Permalink
    0
    Hello,

    I don't understand this. You have NOT bought this plugin and yet you're testing it?

    how? where?

    our plugin works just fine. If you are using an illegal copy it is probably damaged. And trying to upgrade a corrupt version can be even worst (as you can experience)

    our LEGAL package works just fine. Where did you get version 2.1???
    The reply is currently minimized Show
  • Accepted Answer

    Rein
    Rein
    Offline
    Thursday, September 01 2016, 09:43 AM - #Permalink
    0
    Thanks for your reply, i currently have a subscription from ccInvoices where I'm really satisfied with. The only thing I'm missing there is the ability to see total monthly revenue and tax, wich is why a friend of mine gave me a copy of this plugin to try it.

    I'm sorry if this is not LEGAL... but i always like to test before i buy (aspecially when it's something i will be using on a daily base). I'm sure it's not a corrupt version, but i think there was something wrong with my database.

    For a pre-sale question i would like to know if you guys are planning to inplant a resend button/template when a customer is past his due date?
    The problem that i was talking about was that when chaning an invoice the popup window closed after autosaving. Aparently i could disable auto-save to fix this.
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, September 01 2016, 10:11 AM - #Permalink
    0
    I'm sorry, this is not acceptable. If you're using Invoice Manager you have to be a subscriber, I'm sure you understand this.

    we don't plan any resend button (we already have the normal "send" button)
    The reply is currently minimized Show
  • Accepted Answer

    Rein
    Rein
    Offline
    Thursday, September 01 2016, 10:19 AM - #Permalink
    0
    Okay I understand, I will go back to ccInvoices for now untill my subscription is over in a few months.
    The reply is currently minimized Show
  • Accepted Answer

    pixagentur
    pixagentur
    Offline
    Thursday, September 01 2016, 10:50 AM - #Permalink
    0
    Hi, i have the same problem.... 0 Table taxinvoice not supported. File not found. ... (I have a valid subscription:) )

    The only solution is to open the SQL table and delete the newly created invoices. ...._invoices_invoices
    After that you must.
    Then you have to find the original invoice, which served as a basis for the recurring invoice.
    The problem affects only the recurring invoices.!!!!

    In the original Invoice you have to change the field "is_recurrent" 1 --> 0 Save and close the SQL Table.
    After that, the website is working again.

    It relates to the recurring invoices that are automatically generated and sent. /After the last update)

    Since I can indeed create recurring invoices, but they cause this error as soon as the repetition date is reached.

    This is really a problem! How can I fix it permanently?

    thx
    • Germinal Camps
      more than a month ago
      hello,

      this is for sure a missconfiguration issue. If you want, please send me access at support@ joomlathat.com and I'll take a look right away! thanks
    • Germinal Camps
      more than a month ago
      Nevermind, found what could be causing your issue. Please download the new version of the RECURRING plugin (v 2.1.0) in your downloads area, and install.
    The reply is currently minimized Show
  • Accepted Answer

    pixagentur
    pixagentur
    Offline
    Thursday, September 01 2016, 11:16 AM - #Permalink
    0
    OK... THX
    I will test it and give you know when the next Invoices on 01/10. to be created.
    Thank you for your support. You are doing a great job.
    The reply is currently minimized Show
  • Accepted Answer

    Wednesday, November 15 2017, 01:38 PM - #Permalink
    0
    Thank you pixagentur. Just had to dive into my database too to fix this after I found out Invoice Manager was the culprit.

    @Germinal Camps: isn't it possible to include the plugins in the updates via the Joomla Update System or to have some notification in event of a new version of the plugins? It seems a waste of time to me to be on the lookout for eventual changes of these or (worse...) to find out you're site is down because you didn't know you should have installed a newer version of a plugin that was already available a month earlier... Or perhaps I'm just not aware of such an option?
    The reply is currently minimized Show
Your Reply