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I attached a spreadsheet of the way payments are received from PayPal. The third row (Dominique Croteau) is the way the payments come from the registration software. Note that the customer number is in column AF. That is what I need to link the payments correctly to the record.

The first two rows (Angela Corriero) show how the payments are received from the invoicing system. I tried putting her customer number (registration id) in the Notes field. That worked for the PayPal direct invoices, but didn’t work here. Note the name differences from the top section to the bottom section. This is the same person, but shows why I MUST have a specific number to tie the records. (Even though the email in this case is the same, that is not always so.)

Secondly, when I put in a payment date or a payment due date, I must enter the next day. For example, if I receive a payment on 4/11, I must say it is received on 4/12 so that it will display as 4/11. Also, the time is recording as East Coast, not Pacific. See the bottom portion of the spreadsheet to compare the same payments as PayPal sent. PayPal is correct.

Can you please help me with these needs?
1) How to pass a number that PalPal will use to return the customer number.
2) How to correct the date display so that it shows the actual date entered rather than the next date.
3) How to change the time zone so that transactions are recorded as Pacific time.
Responses (22)
  • Accepted Answer

    Tuesday, May 03 2016, 11:31 PM - #Permalink
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    >> I tried putting her customer number (registration id) in the Notes field

    Actually, it is the “memo” field not the “note” field that PayPal sends as the customer number.
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  • Accepted Answer

    Wednesday, May 04 2016, 10:16 AM - #Permalink
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    hello,

    1. I'm sorry I'm not sure to understand what you mean. which is the number you want to use.. where?

    2. this usually can be fixed with a small code change. could you send me joomla and FTP access to the site?

    3. you can set the timezone in your website global configuration...
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  • Accepted Answer

    Wednesday, May 25 2016, 03:21 AM - #Permalink
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    >> 2) How to correct the date display so that it shows the actual date entered rather than the next date.

    >> 2. this usually can be fixed with a small code change. could you send me joomla and FTP access to the site?



    Thanks!
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  • Accepted Answer

    Wednesday, May 25 2016, 03:22 AM - #Permalink
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    >> FTP access to the site?

    I have the ProFiles component installed which allows you to edit the code.
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  • Accepted Answer

    Monday, May 30 2016, 04:55 PM - #Permalink
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    hi!

    sorry, I'm seeing this now. how do I access backend interface of the site?
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  • Accepted Answer

    Tuesday, May 31 2016, 03:41 AM - #Permalink
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    http://churchevent.org/campcov2016/administrator/

    username: *****
    password: *****
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  • Accepted Answer

    Monday, June 06 2016, 10:31 AM - #Permalink
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    hello

    where does the issue with "date" happen? I looked at backend but all seems correct in terms of date.

    does this happen in the frontend?
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  • Accepted Answer

    Friday, June 10 2016, 09:18 PM - #Permalink
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    the easiest way to demonstrate it would be to create a new invoice payment and then look at the SQL entry created in the cov_invoices_payments database.

    To access the database on the backend, you can use artadminer component.

    Go to: MySQL » localhost » churchev_cov17 » cov_invoices_payments

    and then click "select data", look under created_datetime. Here in California, I just created a new invoice payment of $30 (id = 157) at 14:11 and it is showing 17:11 on the SQL. We have tried to use both the Los Angeles time and the UTC for the time zone setting but the problem persists in both cases.
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  • Accepted Answer

    Tuesday, June 21 2016, 08:35 PM - #Permalink
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    any update on the time stamp bug? are you able to log in to check it?
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  • Accepted Answer

    Wednesday, June 22 2016, 10:09 AM - #Permalink
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    hello!

    sorry. I'm testing this now and yes, there is a 3 hours difference. This is because the server time is not set the same as the joomla timezone (yes, I know you set it to Los Angeles but this is at "joomla" level.. there's some config on the SERVER itself that is set differently.

    in this case all I can do is to "force" it to substract 3 hours when it saves a payment.. if you send me FTP access I can do this.
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  • Accepted Answer

    Wednesday, July 06 2016, 11:15 PM - #Permalink
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    server: ftp.churchevent.org
    port 21

    username: ****
    password: ****

    Can you fix both /public_html/campcov2016 and /public_html/campcov2017? Also, if you can let me know which file you patch i can document it for future references.
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  • Accepted Answer

    Tuesday, July 12 2016, 05:08 PM - #Permalink
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    any luck on patching the code?
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  • Accepted Answer

    Tuesday, July 12 2016, 05:09 PM - #Permalink
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    hello!

    sorry, I hadn't time to to this yet (we were very busy with the new version)

    I will take care of this now. Just let me a few hours. thanks!
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  • Accepted Answer

    Tuesday, July 12 2016, 05:41 PM - #Permalink
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    hello again,

    I just did a first test. I made it so the payment time will be 3 hours less when created.

    can you check on that? can you make a test?

    (if it works OK or not, do not remove it, this way I will be able to see it)
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  • Accepted Answer

    Thursday, July 21 2016, 12:32 AM - #Permalink
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    Hi,

    I see that you have done the patch in /public_html/campcov2016.

    I created an entry at 2016-07-20 17:14. In campcov2016, i saw that the created_datetime in cov16_invoices_payment is correct now (id=163, 2016-07-20 17:14:39). It is correctly showing 7-20 in "Detail'. But the invoice date on the dashboard and in the PDF is still wrong (see attached, it showed 2016-07-19)
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  • Accepted Answer

    Thursday, July 21 2016, 12:33 AM - #Permalink
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    Hi,

    I see that you have done the patch in /public_html/campcov2016.

    I created an entry at 2016-07-20 17:14. In campcov2016, i saw that the created_datetime in cov16_invoices_payment is correct now (id=163, 2016-07-20 17:14:39). It is correctly showing 7-20 in "Detail'. But the invoice date on the dashboard and in the PDF is still wrong (it showed 2016-07-19)
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  • Accepted Answer

    Tuesday, July 26 2016, 09:53 AM - #Permalink
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    hello

    I'm trying to make some changes but I can't see the effect. is it possible that there's some PHP server caching that is preventing me to see the changes?
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  • Accepted Answer

    Tuesday, July 26 2016, 11:20 PM - #Permalink
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    I just cleared the cache on the Joomla site. Can you try again?
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  • Accepted Answer

    Tuesday, August 02 2016, 06:17 PM - #Permalink
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    any update?
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  • Accepted Answer

    Wednesday, August 03 2016, 10:10 AM - #Permalink
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    hi

    I'm still facing the same issue. I make changes on PHP files but those changes do not appear on the website.

    This is NOT joomla cache, I was talking about some server or PHP caching

    I mean, this is weird. I made changes (even "die();" sentences) and nothing changes. makes me wonder if I'm uploading to the right directory. this is /campcov2016 we're talking about right?
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  • Accepted Answer

    Wednesday, August 03 2016, 03:39 PM - #Permalink
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    Yes it is campcov2016 directory. You are saying you can edit the php files via ftp but the edited files give the same output? How is that possible? The only thing I can think of is I duplicated campcov2016 into campcov2017 but you can't possibly be editing one and running on the other, right?
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  • Accepted Answer

    Monday, August 08 2016, 05:09 PM - #Permalink
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    yes.
    well, its only possible if either a) I'm not editing the files I think I'm editing, or b) there's some cache server that prevents me to see the changes...

    no.. I'm sure i'm editing 2016...
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