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Invoice Status Update

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Saturday, February 28 2015, 03:28 AM
Josh Krueger
Josh Krueger
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I did a test run on one of my invoices I created and sent the email to myself. I clicked the "pay now" link, and followed through the remaining steps paying with paypal. The payment went through, but the invoice status never changed. It is still showing the amount paid as $0.00 and the status as "Pending". Is there something I am missing? I do have the Invoice Status set to auto in the Configuration Options, is there something in my PayPal account that I need to change?
Thanks in advance!
http://www.primearthouse.com
Responses (8)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, March 02 2015, 12:31 PM - #Permalink
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    did you do this in localhost? it's possible that the PayPal notification did not arrive to your website if you're in localhost.. it's normal.. it won't happen on a live site.
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  • Accepted Answer

    Josh Krueger
    Josh Krueger
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    Monday, March 02 2015, 12:57 PM - #Permalink
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    We host at GoDaddy.com and the site is live.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, March 02 2015, 01:49 PM - #Permalink
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    did you use paypal sandbox, or normal method?
    did you complete the payment "totally"?
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  • Accepted Answer

    Josh Krueger
    Josh Krueger
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    Monday, March 02 2015, 02:17 PM - #Permalink
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    Normal method. Yes all the way through. I paid using a debit card via paypal. Paypal gave the completion message and it just sat there. I clicked return to Prime Art House and when our site refreshed it said payment incomplete. But the funds did go through
    • Germinal Camps
      Germinal Camps
      more than a month ago
      it is possible that the paypal notification take some time. it's not the usual thing, but it can happen. your site is not protected by password is it?
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  • Accepted Answer

    Josh Krueger
    Josh Krueger
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    Tuesday, March 03 2015, 12:40 AM - #Permalink
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    No sir. It is open: http://primearthouse.com
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  • Accepted Answer

    Josh Krueger
    Josh Krueger
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    Tuesday, March 03 2015, 01:38 AM - #Permalink
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    Ok, I just did a sandbox test and it worked! So I guess something in my PayPal account is not configured properly. Your thoughts?
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  • Accepted Answer

    Josh Krueger
    Josh Krueger
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    Tuesday, March 03 2015, 01:59 AM - #Permalink
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    Do I need to have the IPN Messages enabled in my PayPal account? If so, what web page does it need to go to?
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, March 03 2015, 10:50 AM - #Permalink
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    well, the IPN needs definitely to be activated, but you don't need to tell it what page to go, because the pay form request does that for you...
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