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Invoice Status automatically set to "Past due date"

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Tuesday, November 24 2015, 06:48 AM
Emendy
Emendy
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When you make a new invoice and save the immediate status is set to "Past due date" no matter if the payment due date is set to a date in the future or if a payment was made towards the invoice immediately (on the same date).

Every time we make out a new invoice we have to manually change the status.

Please advise
Responses (6)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, November 24 2015, 10:42 AM - #Permalink
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    That makes no much sense.. is the "invoice status" set to "blank" ? (and the options in Invoice Manager set to "calculate status automatically")
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  • Accepted Answer

    Emendy
    Emendy
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    Tuesday, November 24 2015, 10:46 AM - #Permalink
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    The invoice status is not set to blank but automatically set to "Past due date" and the Invoice manager settings are set to "calculate status automatically"
    Please send met the email that I can send the access details so you can have a look

    Thank you
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, November 24 2015, 10:53 AM - #Permalink
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    no need for me to take a look.. you already described the reason: if the status is "past due date".. then that's what it will show. you need to set it to "blank"...
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  • Accepted Answer

    Emendy
    Emendy
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    Tuesday, November 24 2015, 10:58 AM - #Permalink
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    Sorry for misunderstanding - where do I set this default status as I can not locate it in the settings.
    See screenshot
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  • Accepted Answer

    Emendy
    Emendy
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    Tuesday, November 24 2015, 11:00 AM - #Permalink
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    When I make anew invoice I leave the status blank but when I save the invoice it shows "past due date"
    • Germinal Camps
      Germinal Camps
      more than a month ago
      this is weird. it shouldn't be doing that. Ok, please send me access at support@ joomlathat.com
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  • Accepted Answer

    Emendy
    Emendy
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    Saturday, November 28 2015, 07:07 AM - #Permalink
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    Just to confirm - we updated the software to the latest version and working fine now.

    Thank you for the support
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