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Hello,

What is causing the following error after payment with Stripe. (test mode and live mode).
Please see attached image with error.

Note: The transactions are successful. But why the error and what does it relate to?

Thanks for your help,
John O Connor.
Responses (10)
  • Accepted Answer

    Joan Vilà
    Joan Vilà
    Offline
    Wednesday, February 10 2016, 03:22 PM - #Permalink
    0
    Hello John,

    What is probably happening is that you misstyped your stripe codes in the Stripe payments plugin options for Invoice Manager.

    Can you please check it?

    Please, tell me if this was the problem,
    Joan
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  • Accepted Answer

    Wednesday, February 10 2016, 04:01 PM - #Permalink
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    Hello Joan,

    Transactions are successful so this means that the Keys I am using in Stripe Plugin are correct.
    Any idea how to resolve this issue?

    Thanks,
    John O Connor.
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  • Accepted Answer

    Wednesday, February 10 2016, 04:07 PM - #Permalink
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    Hello John,

    I think I know where this can come from and how to get ride of it. I don't think it's actually caused by Stripe at all.

    Could you send me FTP access to your site so I can change a couple things in Invoice Manager? you can send it to support@ joomlathat.com
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  • Accepted Answer

    Wednesday, February 10 2016, 05:11 PM - #Permalink
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    Will this affect future updates? If its possible can I create an override to resolve the issue?

    Thanks,
    John O Connor
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  • Accepted Answer

    Wednesday, February 10 2016, 05:13 PM - #Permalink
    1
    it will not affect future updates because if this is a bug and we can fix it, we will include it in the next update.
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  • Accepted Answer

    Wednesday, February 10 2016, 05:59 PM - #Permalink
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    I cannot provide ftp access. Can you post the solution or pm it to me. You should be able to emulate the same error on any install of joomla 3.4.8 and Invoice Manager.
    Must compliment you on the product. Great job.

    Thanks,
    John O Connor.
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  • Accepted Answer

    Thursday, February 11 2016, 01:15 PM - #Permalink
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    Any help much appreciated.

    Thanks.
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  • Accepted Answer

    Thursday, February 11 2016, 01:56 PM - #Permalink
    1
    Hi John,

    I'm working on this, I will email you the solution.
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  • Accepted Answer

    Thursday, February 11 2016, 04:01 PM - #Permalink
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    Thank you.
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  • Accepted Answer

    Cori
    Cori
    Offline
    Friday, November 11 2016, 07:30 PM - #Permalink
    0
    Any update on the solution. I'm having the same error issue.
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