Hello!

we have created a new version of the plugin (1.4.6) which should solve this issue. Please download and install, let me know if it works!

Works perfectly, thanks so much!

...I spoke too soon. I changed the number of items to show and some articles have appeared that are from a different category (with a different category number). So it's picking up some articles from the correct category but also some from a different one! Please help! Many thanks

Unfortunately I'm not allowed to give you access as it's a company intranet . Can you advise any other steps further to the plugin update? Sorry, and thank you in advance

Hi again . So mysteriously the above circumstances are now showing correctly (i.e. only articles from the correct category ID are showing when 'Top Viewed Articles' is selected at Content Criteria and 'SPECIFIC category and children category ARTICLES' is selected at Selector). Perhaps the updated plugin did work and my system was caching! Thank you for that.

However, I'm still experiencing problems with some of the other zoo stats.

1. I'd like to show top viewed subcategories of a particular zoo category (separate from the top viewed articles within categories as above). Again, the filtering doesn't seem to be working correctly (I'm being shown categories from across zoo rather than just subcategories of one particular category). These are the options I've selected:
Content provider: com_zoo
Content criteria: Top viewed categories
Selector: SPECIFIC category and children categores ARTICLES (fill the next field with the correct category ID) - is this the correct choice?
Specific ID filter: 187

I'm not sure whether the problem is being caused because of a fault or because the extension does not support filtering within a particular category (I assumed it does because there's an option for it in the dropdown). Help much appreciated!

2. Top downloaded articles isn't working at all (no filter or otherwise). Here's the options I've selected:
Content provider: com_zoo
Content criteria: Top downloaded documents
Selector: ALL category/article/author - equivalent to NO FILTER
Specific ID filter: [blank]

On the front end, nothing appears (not even the module header). Users definitely download content from the site. I've set the correct page, position, etc. Can you advise?

Many thanks!

Hello!

there must be something we're missing. if you could grant me access again I'll take a look and try to fix this.

Hi Germinal,

Would it be possible to chat/screen share over skype please? I'll email you my details if so. I'm sorry but I'm not allowed to give you direct access to the site, however we can set up a webinar which would allow you to take control of my mouse etc so you could take a look. Sorry to be a pain- company requirements.

Thanks, Sophie

Thanks! Just wondering if you managed to make any progress?

hello!

sorry for the delay.

Well, the problem was simply that this option was not available for Categories (as you can see in the filter it mentions "Articles" because was only intended for that)

what I just did is to upload version 1.4.7 of the plugin which includes the category filter option (you have to select simply "specific category" and set the ID)

Hi! Thanks so much.

I've installed the latest com_zoo plugin (1.4.7) and the latest ranking module (1.6.0) - is that all I should need to update?

I'm not seeing the Specific category option in the drop down list (see attached). I've tried clearing my cache... am I being daft?

Many thanks!

I didn't change the name of the option, but I did change the behavior. so it's still called for "articles" but it works for categories now too.

Hi Germinal. Hope you're well. Just want to pick up on this ticket (better late than never?!). As you may have expected I got the above working for categories within one app of ZOO (Documentation)... but weirdly it's not working for another (Blog). I've duplicated the module with exactly the same settings besides the category ID - but on the frontend no module shows. Any ideas?

Thanks and happy to chat/screen share over skype if easier! Sophie

hmm.. not really... I would have to check it live to see what could be missing. I would need joomla and FTP access, but for this you need an active subscription as you know..