Server Requirements for Content Stats

marksa
marksa
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I switched hosting providers and now I get a 500 server error on the backend for Content Statistics. There are no errors that show when I put error reporting on Maximum in Joomla or in the hosting error log. Are there any specific tech requirements for the component to work?
Responses (5)
  • Accepted Answer

    Joan Vilà
    Joan Vilà
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    Tuesday, February 09 2016, 08:17 AM - #Permalink
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    Hello,
    Do you get an error 500 only on the Content Statistics section inside the administrator area?

    I assume that you have changed your Joomla configuration.php with the new hosting parameters.
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  • Accepted Answer

    Tuesday, February 09 2016, 11:18 AM - #Permalink
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    There's no specific requirements on the server for CS to run.

    if you want, send me joomla admin access at support@ joomlathat.com and I'll take a look
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  • Accepted Answer

    marksa
    marksa
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    Tuesday, February 09 2016, 04:22 PM - #Permalink
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    I was able to fix it in my php.ini. I already had a high memory_limit but I raised several other items and it is good now. I think the main problem was I had almost 500,000 records in database table.

    I added these:

    max_input_time = 180
    max_execution_time = 180
    max_input_vars = 1500 (this one had to be changed to make Alter Reports work, so unsure if it made a different with ContentStats)
    max_allowed_packet = 8M
    read_buffer_size = 512
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  • Accepted Answer

    Tuesday, February 09 2016, 04:33 PM - #Permalink
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    ok, thanks for the feedback.

    well, 500,000 records is indeed a big number. To avoid issues in this cases, we always suggest to clear very old items that you may not need..
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  • Accepted Answer

    marksa
    marksa
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    Tuesday, February 09 2016, 05:49 PM - #Permalink
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    Unfortunately client wants them all in there...
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