Front-end users tracking Issue

ICH BOU
ICH BOU
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Hi,

I was wondering that, why on Content Statistic listing not shown any registered users who are logged in.
But for both admin users and unregistered users are shown as properly.

One more thing is I got an error as the following after added API key for Geo:


Notice/home/content/44/9992544/html/plugins/system/contentstats/contentstats.php427

Warning/home/content/44/9992544/html/plugins/system/contentstats/contentstats.php444

Thank.
Responses (25)
  • Accepted Answer

    Saturday, April 30 2016, 10:44 AM - #Permalink
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    what does the warning say?

    the plugin should track everything, for registered an non-registered...
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Sunday, May 01 2016, 04:57 AM - #Permalink
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    Hi,

    1. As the plugin must track everything for both registered (include admin) and unregistered users.
    But actually on Content Statistic component not showing registered users information, but showing unregistered users and admin.
    No any warning shown on back-end.

    Note: I using File for session handler.

    2. After I added API key for Geo and enabled it, on front-end header it shown two lines of warning as the following:

    Notice/home/content/44/9992544/html/plugins/system/contentstats/contentstats.php427

    Warning/home/content/44/9992544/html/plugins/system/contentstats/contentstats.php444


    It seen like caused by cookies.
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  • Accepted Answer

    Monday, May 02 2016, 11:16 AM - #Permalink
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    1. are you sure you are having activity from registered users? have you tried it? (log in with a user account, and do some trackable activity..)

    2. try to disable error reporting (set it to "simple") on joomla global config.
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Tuesday, May 03 2016, 02:11 AM - #Permalink
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    Yes, I am sure. Because after installed the extension, all needed features are enabled and I had tested many times as the following:

    1. I created multiple front-end users and logged in one by one with different browser, I can see users logged as default on Joomla Control Panel, but on "Content Statistic" component I seen none of logged users's activities.
    2. I tried to surfing on any pages on front-end as unregistered user (Guest), and I can see the activity trace on "Content Statistic" component.
    3. I logged back-end as admin and I also see my activity trace too.
    • Germinal Camps
      more than a month ago
      ok. can you please grant me acces to your site (both admin and normal user) so I can make a couple tests?
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 05 2016, 04:21 AM - #Permalink
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    Ok, the login credentials are as the following:

    Back-end URL: postadsfree.net/administrator/?token=adsfree89

    Font-end user:
    Username: Dararith
    Password: fVkAn7t

    Back-end user:
    Username: Joomlathat
    Password: hVbH666

    Thank.
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  • Accepted Answer

    Thursday, May 05 2016, 09:57 AM - #Permalink
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    I can access the site.. is it live?

    please, don't post this info publicly here.. you can PM me
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 12 2016, 06:00 PM - #Permalink
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    Hi,

    Did you have get my PM to you for the login credential?

    Thank.
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  • Accepted Answer

    Wednesday, May 18 2016, 11:54 AM - #Permalink
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    hello,

    well, I could access, test.. and can see no problem.

    Registered users data gets correctly tracked! see the attached screenshot.

    With logged in user "Dararith", I visited the page "Privacy policy" in the frontend. the entry gets correctly saved..

    I don't understand where is the problem.
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 19 2016, 01:53 PM - #Permalink
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    Hi,

    I seen it tracked the users now, but one thing I noticed on this Statistic list is: The Content Statistic not track user on time.
    It mean, if registered user logged on "17:50" then I can't see this user in Content Statistic list on 17:50 or 17: 51, but I can see this user in Content Statistic later (Longer than 18:00). Only admin is tracked on time, it mean I can see myself (admin) logged after I logged back-end in Content Statistic list.

    The tracked time on Content Statistic is right as my local time but why I can't see registered user's activity on-time when they logged in. I don't know why?

    Thank.
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 19 2016, 01:53 PM - #Permalink
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    Hi,

    I seen it tracked the users now, but one thing I noticed on this Statistic list is: The Content Statistic not track user on time.
    It mean, if registered user logged on "17:50" then I can't see this user in Content Statistic list on 17:50 or 17: 51, but I can see this user in Content Statistic later (Longer than 18:00). Only admin is tracked on time, it mean I can see myself (admin) logged after I logged back-end in Content Statistic list.

    The tracked time on Content Statistic is right as my local time but why I can't see registered user's activity on-time when they logged in. I don't know why?

    Thank.
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 19 2016, 02:10 PM - #Permalink
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    Hi,

    One more thing, is Content Statistic track only Joomla Article?

    Thank.
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  • Accepted Answer

    Thursday, May 19 2016, 03:34 PM - #Permalink
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    Content Statistics can track much more than just joomla articles... please take a look to all the extensions supported: http://www.joomlathat.com/content-statistics

    what is the time difference you have on user's activity?
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 19 2016, 03:59 PM - #Permalink
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    Hi,

    I think the time is ok. It's because of the Content Statistic not track on DJ-Classified extension, that why I can't see any activities from users.
    Anyways, when user logged in from front-end I also can't see the tracking on "Login" component. I had viewed the link you provided, but I didn't see DJ-Classified extension or I can done with other solutions?

    Thank.
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  • Accepted Answer

    Thursday, May 19 2016, 04:01 PM - #Permalink
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    Hi

    we don't have an extension for DJ classifieds.. we can create it customly with our Custom Coding Service if you're interested.

    do you use the normal joomla login module for frontend login?

    have you installed our extension for Joomla users?
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Thursday, May 19 2016, 04:05 PM - #Permalink
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    Hi,

    What's the cost for that custom work? I think it not so expensive.
    Anyways, I am using Joomla core login as default login for user.
    • Germinal Camps
      more than a month ago
      Hello!

      for custom coding services and quotes please contact us directly at support@ joomlathat.com

      thanks!
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Monday, May 23 2016, 10:16 AM - #Permalink
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    Ok thank.
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Friday, May 27 2016, 04:02 PM - #Permalink
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    Hi,

    I am using core Joomla login form for Menu item for user to login as default, but actually in "Content Statistic" I can't see the tracking on user login via "com_login". But if user click to view an article I can see the tracking it just only when user login that I can't see the trakcing.
    For admin "com_login" is working fine. Can you help to fix this out please?

    Thank.
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  • Accepted Answer

    Monday, May 30 2016, 10:19 AM - #Permalink
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    com_login is ONLY for admin section.

    for frontend it is com_users
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Monday, May 30 2016, 10:24 AM - #Permalink
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    So you mean Content Statistic can't tracking users while logging to their account?
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  • Accepted Answer

    Monday, May 30 2016, 10:25 AM - #Permalink
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    No. I mean that com_login is the component that logs the ADMINs into the backend.

    for tracking the user logins in the frontend you need to install our "joomla users" (com_users) plugin.
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Monday, May 30 2016, 10:26 AM - #Permalink
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    Your Joomla users "com_users" is different from core Joomla "com_users"?
    • Germinal Camps
      more than a month ago
      it's a plugin FOR com_users. it's called "plg_contentstats_com_users_1.4.8_2.5.zip"
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Monday, May 30 2016, 03:53 PM - #Permalink
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    This plugin doesn't has inside my downloaded fold of Content Statistic.
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  • Accepted Answer

    Monday, May 30 2016, 03:56 PM - #Permalink
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    see screenshot
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  • Accepted Answer

    ICH BOU
    ICH BOU
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    Monday, May 30 2016, 03:58 PM - #Permalink
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    It not contained in my downloaded folder since first purchased your app.
    Anyways, what's the "content_statistic_map" and "content_statistic_individual" work for?
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  • Accepted Answer

    Monday, May 30 2016, 04:02 PM - #Permalink
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    hello,

    I'm sorry to insist so much, but the plugin is there in "my downloads". I just checked, re-checked and re-checked again.
    it is there. http://www.joomlathat.com/account/downloads/content-statistics/extended-professional/3-0
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